How to Fix BBC iPlayer Not Working on Firestick

BBC iPlayer Not Working on Firestick

BBC iPlayer is the best streaming service that offers all the BBC networks for free. First, you need to create a free BBC account. Then, you can use the account to sign in to the BBC iPlayer to access all the BBC networks for free. You can download BBC iPlayer on Firestick from the Amazon App Store. Sometimes, the BBC iPlayer app doesn’t work properly, and you will face several issues like buffering or freezing while streaming videos. These issues are common, and you can easily fix the BBC iPlayer app not working on Firestick using the troubleshooting methods mentioned in this guide.

Why is BBC iPlayer Not Working on Firestick?

Here are some of the factors that might stop the functioning of BBC iPlayer on Amazon Fire TV Stick.

  • Poor internet connection.
  • Junk cache files on Firestick or in the BBC iPlayer app.
  • Outdated Firestick version.
  • Insufficient device storage.
  • Lack of update in the BBC iPlayer app.
  • BBC iPlayer server Outage.
  • Geo-restrictions.

How to Fix the BBC iPlayer Not Working Issue on Firestick

Make use of the fixes mentioned below to resolve the BBC iPlayer app not working on the Firestick issue.

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1. Check the Internet Connection

The first thing you need to do is to check the Internet connection. Check whether your Firestick device is connected to strong WiFi. If not, connect the Firestick device to a stable WiFi network and try again.

2. Connect to a VPN

You should know already that the BBC iPlayer is not available outside the UK. So, you should connect to a VPN if you reside outside the UK. There are plenty of free and paid VPNs for Firestick. Make sure to use premium VPN services like ExpressVPN or NordVPN to unblock the geo-restriction with ease. If you have connected to a VPN and still the BBC iPlayer app is acting weird, refer to the next method.

Use VPN on Firestick

3. Check for BBC iPlayer Server Outage

If the BBC iPlayer app keeps crashing, you should find out what the problem is. So, take the initiative by checking whether the BBC iPlayer server is down. You can check the server of the BBC iPlayer by using third-party websites like Downdetector. If the server is down, you need to wait until the BBC iPlayer support team resolves the problem. If you find out that there are no issues with the server, you can contact customer support or move on to the next fix.

4. Update the BBC iPlayer app

There are possibilities that by updating the BBC iPlayer app to the latest version, you can fix the not working issue. So, update BBC iPlayer on Firestick by following the steps below.

1. Select the Applications icon from the home screen of your Firestick.

2. Then, select the BBC iPlayer app from the list of available apps.

Select the Applications icon.

3. Press the Home button on your Firestick remote and select the More Info button.

4. If an update is available, select the Update button to update the app on Firestick.

5. Then, the BBC iPlayer app will be updated.

6. After updating BBC iPlayer, you can open the app and check if it is working or not.

5. Update your Firestick

Everyone loves to update their device’s firmware to the latest version because of the security and add-on features. So, you can also update your Firestick device and get these features and start running the BBC iPlayer.

1. Go to the Settings section on your Firestick.

2. Select My Fire TV. Next, choose About.

3. Now, select Check for Updates.

Update your Firestick to fix the BBC iPlayer not working on Firestick issue.

4. If an update is found, automatically, the update will start to download.

5. After downloading the update, select Install Update.

6. Then, the latest update will start to install on your Firestick device.

7. Now, you have successfully updated your Firestick to the latest firmware.

8. You are now open to check the status of the BBC iPlayer app.

6. Clear the BBC iPlayer Cache and Data

The BBC iPlayer on your Firestick device may have slowed down because of the Cache and data stored on it. So, that’s the reason why the BBC iPlayer is not working. So, try removing the app data and Cache of BBC iPlayer.

1. Select Settings on the home screen of your Fire TV and choose Applications.

Select Applications.

2. Then, select Manage Installed Applications and select the BBC iPlayer app.

Select Manage Installed Applications.

3. Next, choose Clear data. Then, the data of BBC iPlayer will be cleared.

4. Further select Clear Cache to clear the app cache on Firestick.

5. Atlast, open the BBC iPlayer and log in to your account to stream your desired videos.

7. Uninstall and Reinstall BBC iPlayer

Uninstall the BBC iPlayer by selecting Settings > Applications > Manage Installed apps > BBC iPlayer > Uninstall. Then, follow the steps below to reinstall BBC iPlayer on your Firestick.

1. Select the Find tab from the home screen.

2. Then, choose the Search tile.

Select Search

3. Search for the BBC iPlayer app and choose it from the search result.

Search for BBC iPlayer

4. Select the Get or Download button to install the app on Firestick.

5. Now, the BBC iPlayer will start to download and be installed automatically.

6. This is the latest trick you can use to start making the BBC iPlayer work again.

Note: These similar fixes will also help you to solve Hulu if it is not working on Firestick.

8. Restart your Firestick

Restarting your Firestick is the basic troubleshooting method that helps you to fix all sorts of issues on your device. To restart your Firestick, refer to the steps below.

1. Tap the Settings icon on the Firestick home screen.

2. Scroll down and select the option My Fire TV.

3. Tap the option Restart to reboot your Firestick device.

Restart your Firestick to fix BBC iPlayer Not Working on Firestick

9. Reset your Firestick

If none of the above-mentioned techniques fix BBC iPlayer keeps stopping issues, you can try resetting your Firestick as the Final step. By resetting your Fire TV, it will return to its factory settings, cleaning all the bugs, corrupted files, etc.

1. Click on the Settings option on the home screen of the Fire TV device.

Click on the Settings icon on the home screen

2. Select the My Fire TV option.

Click on My Fire TV under settings

3. Hit the option Reset to Factory Defaults.

Tap Reset to Factory Defaults

4. Tap Reset on the pop-up menu to reset your Firestick device.

10. BBC iPlayer Alternatives

If the BBC iPlayer didn’t work, even after resetting the device, or your dont want to reset your Firestick, then you can install the best alternatives for BBC iPlayer mentioned below.

It is unfortunate that the BBC iPlayer is not working on your Firestick. So, if you are found to be in that situation, you can fix the BBC iPlayer not working issue within minutes by applying the tricks you have learned from this guide.


1. Can you fix BBC iPlayer not loading issue?

Yes, you can easily fix the BBC iPlayer app not loading issue by connecting the Firestick to stable WiFi.

2. How to get BBC iPlayer on Firestick from the USA?

You can stream BBC iPlayer USA or anywhere outside the UK using a VPN.

3. How to fix Amazon Firestick not working issues?

You can fix Amazon Fire TV Stick not working issues by following the basic troubleshooting techniques like restarting Firestick, updating the latest Firmware, and resetting the device.