Firestick Remote not Working? Issues and Solutions [2021]

Amazons Fire Stick has been an exemplary media streaming device as with the huge number of impressive features it offers. It supports a vast number of apps and thus you will get hours and hours of entertainment. But all of them wouldn’t be accessible without the support of the Firestick remote. Without using the Firestick remote, you will not be able to control your device. Imagine how hard it would be when you can’t pause the playback or control the volume. So the Firestick remote is considered to be an irreplaceable tool when it comes to accessing the Amazon Fire Stick. Before buying a new firestick remote, there are few solutions for the Firestick remote not working issue which you can try.

When something goes wrong with your Firestick remote, then you will not be able to access anything furthermore. The worst case scenario would be the Firestick remote not working issue and thus you will not be able to access your favourite shows. When in such a scenario, it is important for anyone to troubleshoot and fix the Firestick remote not working issue. If it fails, then you can better opt for the Firestick remote replacement as the Firestick supports up to seven different remotes to be connected with it. The article covers both the topics and you may follow either of them.

Firestick Remote not working?
Firestick Remote not working?

Related: Top Best Firestick Channels For Free

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Troubleshoot Firestick Remote not working Issue

Firestick remote not working issues occur due to numerous reasons. Never feel disappointed when your Amazon Fire Stick remote isn’t working. You can quickly troubleshoot the causes and take measure to rectify it. With this, the Firestick remote not working issue gets fixed.


  • Make sure you are using the Firestick remote within 10 ft of the device.
  • Do not keep Firestick inside the cabinet as it might obstruct the Bluetooth signals and the Firestick remote will not work.
  • Never keep any other electrical devices near the Firestick as it will interfere with the signal of your remote.

1. Restart your Device

The most obvious fix one can opt as soon as you troubleshoot your Firestick remote not working issue is to restart your device. You can restart your Firestick by simply unplugging it from the main plug and plug-in back. In most case, your Firestick remote not working issue would be fixed. When it doesn’t fix the issue, then you can use your Firestick remote to restart your device. To do this, you can simply press the Select button and press the Play or Pause button simultaneously for about 5 seconds. Now your Firestick remote should work properly.

Firestick Remote not working?
Restart Firestick

Related: How To Install Apps on Firestick?

2. Check the Firestick Remote Batteries

The most often faced Firestick remote not working issue is due to the batteries it has. It may either be not inserted properly or the battery would have drained out. When you have used Firestick remote for a while, then the chances are more for the AA batteries to run out of change. It may be one of the reasons for the remote to not work as the Firestick consumer more of the battery. In such a case, you may buy a new battery for your Firestick remote to make it work properly. Make sure you have place the batteries on the positive and negative side properly.

Firestick Remote not working?
Firestick Remote batteries

3. Ensure Firestick Remote is Paired Properly

At times, there would be issues that exist with the Firestick remote pairing. In most cases, the remote comes paired and if not, you may pair by your own. Even if your remote pairing has failed, then your remote will not work. So ensure, your remote is paired properly with your Firestick. If not, you can pair up as it is an easy process. Just plug-in the Firestick to your tv and turn on both the Firestick and tv. As soon as the Firestick boots up, you have to hold down the Home button on your remote for about 10 seconds. With this, your Firestick remote will get paired up and it would work fine on your tv.

Click here to know more on How to Pair Firestick remote?

4. Use Compatible Firestick Remote

When you aren’t using a compatible remote, then Firestick remote will not work. The remote that comes with the Firestick will always be compatible with your device. But if you have brought a spare remote, then it may sometimes trouble you if it isn’t compatible. Besides this, Amazon Firestick does support the third-party remotes and game controllers and when any of them is found incompatible, then your Firestick cannot be accessed. Make sure you are buying the compatible Firestick remote for your device whenever you don’t have the original remote.

Firestick Remote not working?
Amazon Fire TV Stick versions

5. Power Cycle the Remote & Fire TV Remote

When you face Firestick not working issue, then you can opt for the power cycling as it will let you get rid of them. When your Firestick is plugged on, then it is called power cycling and this will, in fact, refresh the device. Your device on the other side will establish better connectivity with the Firestick remote. To do so, you have to plug out the power cord from the Firestick device and connect it back after 10 to 15 seconds. Now press and hold the home button of the Firestick to pair it with the Firestick remote. If this doesn’t fix up the issue, then you can open the battery cover and remove the battery from your Firestick remote. Wait for 30 seconds and put back the batteries into the remote and press the home button of the remote for 10 seconds. Now your Firestick remote will work better.

6. Ensure your Firestick Remote isn’t Damaged

When any of the above-stated fixes have failed, then you may check if or not your Firestick remote is damaged. If you are owning an original device, then you wouldn’t have faced such an issue or rather it can be solved by so far. In such a scenario, you have to better opt for replacing the Firestick remote with a new one. As the replacement remote doesn’t cost much, you can buy it to get rid of the Firestick remote not working issue. Those remotes come with additional buttons and more other features. So with a replacement remote, Firestick not working issue will be fixed.

Firestick Remote not working?
Check whether Amazon Fire TV Stick remote is damaged?

7. Check for Hardware Impairment

At some cases, the reason for Firestick remote not working issue cannot be found. The reason for it may be due to the hardware impairment that occurs with the device or with the motherboard itself. With this, Firestick remote connectivity issues would occur and this may be the reason for your remote failed working. You may better check it with the experts when in case of motherboard failure and find what can be done next. When your remote is found to have a warranty period, then you can even ask for a replacement remote. If it doesn’t have, then you may go as per the guidance of the expert and get fixed up the issue of the remote not working.

8. Ensure your Firestick has Latest Software

At times, the Firestick remote will not function at all when the Firestick operated under outdated software. In such a case, you may have to update your Firestick with the latest software. So it is important to have the latest software installed on your Firestick to fix the remote not working issue. You can go to Fire TV menu > Device > Settings > About and see the current version with which your Firestick is working. When there is any new update, then Firestick will automatically update it. With this, you will not face Firestick not working issue.

Firestick Remote not working?
System software updates

9. Reset the Firestick

Due to responsive issues, the Firestick remote will stop working. In such a case, you can reset the Firestick remote itself. It is a simple fix and all you need to do is to just hold the menu, left and back button all the same time for about 10 seconds. With this, your Firestick remote will go back to its factory default and the remote will pair up automatically with your device. When it doesn’t take place, then hold down the home button for 5 seconds to see the discoverable connection. Alternatively, you can even remove all the paired up remote to fix this issue. So this will fix up the Firestick remote not working issue.

Click here to know more on How to reset Amazon Firestick?

Firestick Remote Replacement

There are various reasons with which the users of Firestick device can opt for the Firestick remote replacement. It is the best choice when your remote is lost, broken, or damaged. There are various replacement options available and all of them are listed below. You can better opt anything based on your preference.

1. Buy Replacement Firestick Remote

Buying a replacement or new Firestick remote is the better and simplest option ever. You can purchase it from the official store of Amazon. It is such a hard thing to buy an alternative remote for your Firestick and thus the Firestick remote replacement would help you out with it. Moreover, you have to spend your bucks as to buy a replacement remote. If you likely don’t have that patience to fix the Firestick not working issues, then it is better to go with the other Firestick remote replacement alternatives.

Click the below to buy a new Amazon Firestick remote:

2. Firestick Remote App

Besides buying an alternative remote, you can opt for the Firestick remote app too. It is a cost-effective alternative that works the best for those who are looking for a replacement remote. It works just like that of your Firestick remote. As Firestick remote app is available on Google Play Store and Apple App Store, you can get it from there directly. The Firestick Remote app will act as a virtual remote that gives you the same features as like your original remote. The installation of the Firestick Remote App, it will act as your Firestick remote. With this, the Firestick Remote App can be easily paired with your Firestick device.

Firestick Remote not working?
Fire TV App

Steps To Pair Firestick Remote App with Firestick:

Step 1: Turn on the Firestick by switching on the power cord.

Step 2: Make sure that your Firestick and Firestick Remote App is connected to the same wifi network.

Step 3: Click on the logo of Firestick Remote App to open it and it will scan for the Firestick.

Step 4: When it is discovered, a code gets generated on the Firestick screen.

Step 5: Now, you have to enter the same code on your Firestick Remote App. With this, the Firestick gets paired with the Firestick Remote App.

3. Cetus Play App

Cetus Play App is one another best alternative for those who are looking for the Firestick replacement remote. It is a remote app that works on Firestick as well as on tons of other compatible devices. You can download the Cetus Play App from Play Store and Apple App Store with ease. Once with the download and installation of Cetus Play app, you can use it to pair with the Firestick. Follow the steps to pair Cetus Play App to Firestick.

Steps To Pair Cetus Play App with Firestick:

Step 1: Open the Cetus Play App on your Android or iOS device.

Step 2: From the upper-left corner, you can click on the Configure button.

Step 3: Now you have to choose the Firestick.

Related: What is a Jailbroken FireStick?


For every issue, there is a solution. If your Firestick remote is not working, you can use any of the above methods to solve the issue. If none of the solution works, then the final solution is to buy a new firestick remote. You can claim a warranty or a replacement if your remote is a new one.

Thanks for reading this post. Hope you have got a clear idea about the Firestick Remote not working issue. If you have any other queries, then comment in the below comment section.