If you are using the Firestick remote for a long time since purchase and stops working suddenly can be really frustrating. Generally, the Firestick remote stops working for various reasons. If you have come across the same issue, you can simply resolve it by following the diagnosing methods.
In this article, we have explained the possible scenarios for the issues along with the troubleshooting ways to fix your Firestick remote not working right away.
Troubleshoot Firestick Remote not working Issue
Firestick TV remote
Alert! VPN Deal For Firestick Users!!
While streaming online, you are in a serious threat that Governments and ISPs could track your identity for streaming copyrighted and geo-restricted content. So it's better to Hide your IP and your identity. It is strongly recommended to grab one of our Firestick VPN deals to have anonymous and safe streaming.
I strongly recommend NordVPN, one of the most popular and fastest VPN. It unblocks all the odds against streaming and ensures 100% security for you and your system. Get high streaming and downloading speeds, neglect ISP throttling, etc using NordVPN as the VPNs are not only meant to be used by Kodi users. It is a must-have for the Firestick users too. Moreover, you will also get a 68% instant discount on a 2-year plan.
Pre-Requisites:
- Make sure you are using the Firestick remote within 10 ft of the device.
- Do not keep Firestick inside the cabinet as it might obstruct the Bluetooth signals and the Firestick remote will not work.
- Never keep any other electrical devices near the Firestick as it will interfere with the signal of your remote.
1. Restart your Device
The most obvious fix one can opt for as soon as you troubleshoot your Firestick 4K remote not working issue is to restart your device. You can restart your Firestick by simply unplugging it from the main plug and plug-in back. In most cases, your Firestick Voice remote not working issue would be fixed. When it doesn’t fix the issue, then you can use your Firestick remote to restart your device. To do this, you can simply press the Select button and press the Play or Pause button simultaneously for about 5 seconds. Now your Firestick remote should work properly.
2. Check the Firestick Remote Batteries
The most often faced Firestick remote quit working issue is due to the batteries it has. It may either be not inserted properly or the battery would have drained out. When you have used the Firestick remote for a while, then the chances are more for the AA batteries to run out of change. It may be one of the reasons for the remote to not work as the Firestick consumes more of the battery. In such a case, you may buy a new battery for your Firestick remote to make it work properly. Make sure you
3. Ensure Firestick Remote is Paired Properly
At times, there would be issues that exist with the Firestick remote pairing. In most cases, the remote comes paired and if not, you may pair on your own. Even if your remote pairing has failed, then your remote will not work. So ensure, your remote is paired properly with your Firestick. If not, you can pair up as it is an easy process. Just plug in the Firestick to your TV and turn on both the Firestick and TV. As soon as the Firestick boots up, you have to hold down the Home button on your remote for about 10 seconds. With this, your Firestick remote will get paired up and it would work fine on your TV.
4. Check Remote Buttons
There are chances when the Firestick remote button is jammed or stuck, it can disrupt the remote’s functionality. So, check whether the button is stuck on the remote. If so, refer to the possible methods to bring the button back to normal.
If the remote buttons are accumulated minor dust particles, it can also be the source of the issue when it stops working. Wipe out the dust near the buttons and battery compartments gently and check whether the remote starts working.
5. Remove Interferences
If there are interferences between your Firestick remote and TV, the Firestick remote doesn’t work well especially when you use Bluetooth. Another scenario is where when you are far away from the remote from the TV, the remote signals will not be recognized by the TV. Sometimes, the remote can be paired with other Bluetooth devices. Bring the remote close to the TV and also check whether it is paired with other devices.
6. Use Compatible Firestick Remote
When you aren’t using a compatible remote, then Firestick remote will not work. The remote that comes with the Firestick will always be compatible with your device. But if you have brought a spare remote, then it may sometimes trouble you if it isn’t compatible. Besides this, Amazon Firestick does support third-party remotes and game controllers and when any of them is found incompatible, your Firestick cannot be accessed. Make sure you are buying the compatible Firestick remote for your device whenever you don’t have the original remote.
7. Power Cycle the Remote & Fire TV Remote
When you face Firestick not working issue, then you can opt for power cycling as it will let you get rid of them. When your Firestick is plugged on, then it is called power cycling and this will, in fact, refresh the device. Your device on the other side will establish better connectivity with the Firestick remote. To do so, you have to plug out the power cord from the Firestick device and connect it back after 10 to 15 seconds. Now press and hold the Home button of the Firestick to pair it with the Firestick remote. If this doesn’t fix up the issue, you can open the battery cover and remove the battery from your Firestick remote. Wait for 30 seconds and put back the batteries into the remote and press the home button of the remote for 10 seconds. Now your Firestick remote will work better.
8. Ensure your Firestick Remote isn’t Damaged
When any of the above-stated fixes have failed, you may check if or not your Firestick remote is damaged. If you are owning an original device, then you wouldn’t have faced such an issue or rather it can be solved so far. In such a scenario, you have to better opt for replacing the Firestick remote with a new one. As the replacement remote doesn’t cost much, you can buy it to get rid of the Firestick remote not working issue. Those remotes come with additional buttons and other features. So with a replacement remote, Firestick not working issue will be fixed.
9. Check Audio Settings and Remote
If your Firestick remote is not working well with the Volume, it can be due to incorrect setup in the device’s Audio settings. In the case of an external speaker, you might have connected it to other HDMI ports, which results in no volume when streaming. Other possible reasons are when the remote interfered with the obstacles or batteries are drained out completely.
Under these scenarios, we suggest you check and modify the Audio settings if any. Moreover, ensure you are using valid HDMI ports. In addition, you can even check and remove the obstacles, if any.
10. Check for Hardware Impairment
In some cases, the reason for Firestick remote not working issue cannot be found. The reason for it may be due to the hardware impairment that occurs with the device or with the motherboard itself. With this, Firestick remote connectivity issues would occur and this may be the reason your remote failed to work. You may better check it with the experts when in case of motherboard failure and find what can be done next. When your remote is found to have a warranty period, then you can even ask for a replacement remote. If it doesn’t, you may go as per the guidance of the expert and get fixed up the issue of the remote not working.
11. Ensure your Firestick has Latest Software
At times, the Firestick remote will not function at all when the Firestick operated under outdated software. In such a case, you may have to update your Firestick with the latest software. So it is important to have the latest software installed on your Firestick to fix the remote not working issue. You can go to the Fire TV menu → Device → Settings → About and see the current version with which your Firestick is working. When there is any new update, then Firestick will automatically update it. With this, you will not face Firestick not working issue.
12. Reset the Firestick
Due to responsive issues, the Firestick remote will stop working. In such a case, you can reset the Firestick remote. It is a simple fix and all you need to do is to just hold the Menu, Left, and the Back button all the same time for about 10 seconds. With this, your Firestick remote will go back to its factory default and the remote will pair up automatically with your device. When it doesn’t take place, then hold down the home button for 5 seconds to see the discoverable connection. Alternatively, you can even remove all the paired-up remotes to fix this issue. So this will fix up the Firestick remote not working issue.
Firestick Remote Replacement
There are various reasons why users of Firestick devices can opt for the Firestick remote replacement. It is the best choice when your Fire TV Stick remote is lost, broken, or damaged. There are various replacement options available and all of them are listed below. You can better opt for anything based on your preference.
1. Buy Replacement Firestick Remote
Buying a replacement or new Firestick remote is the better and simplest option ever. You can purchase it from the official store of Amazon. It is such a hard thing to buy an alternative remote for your Firestick and thus the Firestick remote replacement would help you out with it. Moreover, you have to spend your bucks to buy a replacement remote. If you likely don’t have the patience to fix the Firestick not working issues, then it is better to go with the other Firestick remote replacement alternatives.
Click the below to buy a new Amazon Firestick remote:
2. Firestick Remote App
Besides buying an alternative remote, you can opt for the Firestick remote app too. It is a cost-effective alternative that works best for those who are looking for a replacement remote. It works just like that of your Firestick remote. As Firestick remote app is available on Google Play Store and Apple App Store, you can get it from there directly. The Firestick Remote app will act as a virtual remote that gives you the same features as your original remote. The installation of the Firestick Remote App will act as your Firestick remote. With this, the Firestick Remote App can be easily paired with your Firestick device.
Steps To Pair Firestick Remote App with Firestick:
Step 1: Power on the Firestick by switching on the power cord.
Step 2: Make sure that your Firestick and Firestick Remote App are connected to the same wifi network.
Step 3: Click on the logo of the Firestick Remote App to open it and it will scan for the Firestick.
Step 4: When it is discovered, a code gets generated on the Firestick screen.
Step 5: Now, you have to enter the same code on your Firestick Remote App. With this, the Firestick gets paired with the Firestick Remote App.
3. Cetus Play App
Cetus Play App is another best alternative for those who are looking for a Firestick replacement remote. It is a remote app that works on Firestick as well as on tons of other compatible devices. You can download the Cetus Play App from Play Store and App Store with ease. Once the download and installation of the Cetus Play app, you can use it to pair with the Firestick. Follow the steps to pair Cetus Play App with Firestick.
Steps To Pair Cetus Play App with Firestick:
Step 1: Open the Cetus Play App on your Android or iOS device.
Step 2: From the upper-left corner, you can click on the Configure button.
Step 3: Now you have to choose the Firestick.
If your Firestick remote is not working, you can use any of the above methods to solve the issue. If none of the solutions works, then the final solution is to buy a new Firestick remote. You can claim a warranty or a replacement if your remote is a new one.
FAQ
First, test the batteries. Check whether the remote is correctly paired with the TV. Reset the Fire TV Stick remote and check. If it doesn’t work still, you need to replace the Firestick remote.
Yes. By connecting Firestick to your Vizio TV, you can use the Fire TV Stick remote to control the functions.